Shipping Rates and Details
Please ensure you enter the correct delivery address as parcels which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.
Your parcel will be delivered by Australia Post during normal business hours.
Estimated dispatch time is 3 to 10 business days provided the items you have ordered are in stock. Should your order include items that are currently out of stock or on order we will contact you to let you know an approximate lead time.
The following charges are a guide for Standard Rate Delivery:
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Small Parcel
(no larger than 22x16x12cm
and under 500g)
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Up to 250g
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$6
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250g-500g
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$7
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500g – 1kg
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$11
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2kg
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$12
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5kg
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$20
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10kg
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$25
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20kg
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$40
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| Goods can also be sent via TNT Express Courier. Charges for TNT Express Couriers are based on the product weight and your shipping postcode. If you select TNT Express Couriers these charges will be calculated at time of checkout. |
Even though at Prestige Jayco, we take pride in the care we take with packing all of our internet, phone and mail orders, sometimes, accidents or errors happen. Notification of faulty, damaged, incorrect or missing products must be received by one of our Accessories Sale Team within 48 Hours of you receiving your goods. Should your parcel contain a damaged or faulty item, Prestige Jayco will provide instructions on how to return goods in an appropriate manner. These details can be obtained either by calling our toll free number 1800 721 198, telephone on (03) 5240 0099 or by email at
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